Privacy

Takabat Privacy Policy

Your privacy matters to us. This page explains exactly what personal data Takabat collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's actually readable — not just a wall of legal text.

Last Updated: January 2025
Short version: Takabat collects only the data we need to run your account and process your payments. We don't sell your data to advertisers. We don't share it with third parties except where required to operate the platform or comply with the law. You can request access to, correction of, or deletion of your data at any time.
How Takabat Protects Your Privacy

Six core privacy commitments that every Takabat player can count on.

Minimal Data Collection

Takabat only collects the personal data that is genuinely necessary to operate your account, process your transactions, and comply with legal requirements. We don't collect data for the sake of it. If we don't need it, we don't ask for it. Your name, contact details, and payment information are collected — your browsing history outside of Takabat is not.

Encrypted Storage

All personal data stored by Takabat is encrypted at rest and in transit. We use industry-standard TLS encryption for all data transmitted between your device and our servers. Payment credentials are never stored on Takabat's servers — all payment processing is handled by our payment partners through their own secure, certified infrastructure.

No Data Selling

Takabat does not sell, rent, or trade your personal data to any third party for marketing or advertising purposes. Full stop. The data you provide when registering and playing on Takabat is used to run your account and improve the platform — nothing else. We don't work with data brokers and we don't monetise your personal information.

Limited Third-Party Access

We share your data with third parties only where it is strictly necessary — for example, with payment processors to handle your deposits and withdrawals, or with identity verification services to confirm your age and identity. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared.

Clear Retention Periods

Takabat retains your personal data only for as long as it is needed. Account data is retained for the duration of your account and for a defined period after closure to meet legal and regulatory obligations. Transaction records are retained for the period required by applicable financial regulations. After these periods, your data is securely deleted or anonymised.

Your Rights, Respected

You have the right to access the personal data Takabat holds about you, to request corrections, to request deletion, and to object to certain types of processing. These rights can be exercised at any time by contacting our support team. We will respond to all data rights requests within 30 days and will not charge you for making a request.

Contents
1 Who We Are

Takabat is an online gaming platform operated for players in Bangladesh. Our platform is accessible at takabat.live and through the Takabat mobile app. When this Privacy Policy refers to "Takabat", "we", "us", or "our", it means the operator of the Takabat platform.

Takabat acts as the data controller for the personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how we handle your data, you can contact us at [email protected].

This Privacy Policy applies to all personal data collected through the Takabat website, mobile app, and any other service we provide. It should be read alongside our Terms and Conditions, which govern your use of the platform.

2 Data We Collect

Takabat collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data we receive from third parties such as payment processors and identity verification services.

Data you provide directly:

  • Full name and date of birth
  • Mobile phone number and email address
  • Residential address
  • National ID number or other government-issued identification (for verification purposes)
  • Payment method details (bKash number, Nagad number, bank account details)
  • Any communications you send to our support team

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited on the Takabat platform and time spent on each
  • Game session data including games played, bets placed, and outcomes
  • Login timestamps and session duration
  • Cookie and tracking data (see Section 6)

Data received from third parties:

  • Identity verification results from our KYC (Know Your Customer) partners
  • Payment confirmation and transaction reference data from payment processors
  • Fraud risk signals from our fraud prevention partners
Note: Takabat does not collect or store your full payment card numbers or mobile banking PINs. Payment credentials are handled entirely by our payment partners through their own secure systems.
3 How We Use Your Data

Takabat uses the personal data we collect for the following purposes:

Purpose Data Used
Creating and managing your account Name, email, phone number, date of birth
Processing deposits and withdrawals Payment method details, transaction history
Verifying your identity and age National ID, date of birth, address
Preventing fraud and money laundering Transaction data, IP address, device data
Providing customer support Account data, support communications
Sending account notifications Email address, phone number
Responsible gaming monitoring Game session data, deposit and loss history
Improving platform performance Anonymised usage and session data
Complying with legal obligations Identity data, transaction records

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you receive a decision about your account that you believe was made in error, you can contact support to request a manual review.

4 Legal Basis for Processing

Takabat processes your personal data on the following legal bases:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — running your account, processing payments, and delivering games.
  • Legal obligation: We are required by law to verify your identity, retain transaction records, and report certain activities to relevant authorities.
  • Legitimate interests: We process certain data — such as usage analytics and fraud signals — based on our legitimate interest in operating a secure and well-functioning platform, provided this does not override your privacy rights.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.
Marketing emails: If you have opted in to receive promotional emails from Takabat, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting support. Opting out of marketing does not affect your ability to use the platform.
5 Who We Share Data With

Takabat shares your personal data with third parties only where it is necessary and only for the specific purposes described below. We do not sell your data to any third party.

  • Payment processors (bKash, Nagad, Rocket, banks): We share the minimum data required to process your deposits and withdrawals, including your name and payment reference details.
  • Identity verification partners: When you submit identity documents for KYC verification, these are processed by our verification partner. The result is shared back to Takabat; the documents themselves are stored securely by the verification partner in accordance with their own privacy policy.
  • Fraud prevention services: We share device and transaction signals with fraud prevention partners to protect your account and the platform from fraudulent activity.
  • Game providers: Game session data (bets, outcomes, session duration) is shared with our game providers to the extent necessary to deliver the games and resolve disputes.
  • Legal and regulatory authorities: We will disclose personal data to law enforcement, regulators, or courts when required to do so by applicable law or a valid legal order.

All third-party partners who receive your personal data are required by contract to process it securely, to use it only for the specified purpose, and to comply with applicable data protection requirements.

6 Cookies and Tracking

Takabat uses cookies and similar tracking technologies on our website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected through analytics cookies is aggregated and anonymised where possible.
  • Security and fraud prevention cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may work less smoothly. Note that disabling security cookies may affect our ability to protect your account.

No third-party advertising cookies: Takabat does not use third-party advertising or retargeting cookies. We do not allow advertising networks to place cookies on our platform.
7 Data Retention

Takabat retains your personal data for as long as it is needed for the purposes described in this policy, and for as long as required by applicable law. The following retention periods apply:

  • Account data: Retained for the duration of your account and for 5 years after account closure, to meet legal and regulatory obligations.
  • Transaction records: Retained for 7 years from the date of the transaction, in line with financial record-keeping requirements.
  • Identity verification documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Support communications: Retained for 3 years from the date of the communication.
  • Game session data: Retained for 2 years from the date of the session for dispute resolution purposes, then anonymised.
  • Analytics data: Anonymised within 12 months of collection.

After the applicable retention period, your personal data is securely deleted or irreversibly anonymised. If you request deletion of your account before the end of a retention period, we will delete all data that we are not legally required to retain and will restrict processing of the remaining data to compliance purposes only.

8 Data Security

Takabat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

  • All data transmitted between your device and Takabat's servers is encrypted using TLS 1.2 or higher.
  • Personal data stored on our servers is encrypted at rest.
  • Access to personal data within Takabat is restricted to staff who need it to perform their job functions, and is controlled through role-based access permissions.
  • Our systems are monitored continuously for suspicious activity and potential security incidents.
  • We conduct regular security reviews and penetration testing of our platform.
  • Payment credentials are never stored on Takabat's servers — all payment processing is handled by PCI-DSS compliant payment partners.

Despite these measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Takabat will notify you without undue delay and will take all reasonable steps to contain and remediate the breach.

Your role in security: You can help protect your account by using a strong, unique password, not sharing your login credentials, and contacting support immediately if you suspect unauthorised access to your account.
9 Your Rights

You have the following rights in relation to the personal data Takabat holds about you. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where we have no legal obligation to retain it.
Right to Restrict Processing
Request that we limit how we use your data in certain circumstances.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
10 Children's Privacy

Takabat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the Takabat platform.

If we become aware that we have collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Takabat, please contact us at [email protected] so we can investigate and take appropriate action.

Takabat uses age verification as part of the registration and KYC process to prevent underage access to the platform. We take this responsibility seriously and continuously review our age verification procedures.

11 Changes to This Policy

Takabat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Continued use of the Takabat platform after any update constitutes your acknowledgement of the revised policy.

If you disagree with any changes to this Privacy Policy, you should stop using the platform and contact support to request account closure and deletion of your data where applicable.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Takabat handles your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 from within your Takabat account dashboard.

We aim to respond to all privacy-related enquiries within 5 business days. For data rights requests, we will respond within 30 days as required. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

For questions about responsible gaming or account self-exclusion, please visit our Responsible Gaming page or contact support directly.

Your Data is Safe on Takabat

We take your privacy seriously so you can focus on what matters — enjoying the games. Join Takabat today and play with confidence knowing your data is protected.

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18+ only. Play responsibly. Terms and conditions apply.